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Standard 1.10
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CallPil
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CallPilot
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Release 4.0
1
Trademarks
2
Information for Japan
4
Standard 1.10
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6 CallPilot
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Publication history
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8 CallPilot
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Task List
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Task List Standard 1.08
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10 CallPilot
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Contents
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9 RAID operations 137
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Index 197
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Contents Standard 1.10
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14 CallPilot
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How to get Help
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How to get Help Standard 1.10
16
16 CallPilot
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Outlining maintenance and
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1005r server features
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20 CallPilot
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22 CallPilot
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Replacement parts
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Reference documents
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Chapter 3
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Startup diagnostics overview
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Basic hardware check
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Table 1: Alarm fault LEDs
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To run the POST
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Table 2: POST beep codes
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BIOS error messages
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Table 3: BIOS error messages
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Error message Description
33
36 CallPilot
36
Interpreting hard drive LEDs
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40 CallPilot
40
Chapter 4
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Overview
42
Viewing event logs
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Types of Windows event logs
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Figure 4: Event Viewer
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Figure 5: Application log
46
Figure 6: System log
47
Using TCP/IP diagnostic tools
48
The ping command
50
The tracert command
51
Table 6: Tracert parameters
52
The arp command
53
The nbtstat command
54
Parameter Description
55
56 CallPilot
56
The netstat command
57
Using the chkdsk utility
58
60 CallPilot
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Monitoring server hardware
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ISM overview
62
Chapter 6
63
Event processing
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Alarm notification
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Component dependencies
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Detecting hardware problems
65
Alarm Monitor
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Event Browser
68
Disabling call channels
70
The Maintenance screen
71
72 CallPilot
72
Table 11: Component sections
73
74 CallPilot
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Viewing component states
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Alert icons
76
Stop versus courtesy stop
79
To start or stop a component
80
Button Description
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Before you begin
82
To run a diagnostic test
83
84 CallPilot
84
diagnostic title
85
86 CallPilot
86
88 CallPilot
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90 CallPilot
90
Chapter 7
91
Diagnostics Tool
93
94 CallPilot
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PEP Maintenance utility
95
Session Trace
96
To find a session
97
98 CallPilot
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CallPilot System Monitor
99
100 CallPilot
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System Monitor
101
Windows Control Panel
101
System Info tab
102
Legend/Help tab
103
Figure 15: Legend/Help tab
104
Replacing basic chassis
105
To remove the front bezel
106
To replace the front bezel
107
To remove the server cover
108
To replace the server cover
109
Requirements
110
Figure 18: Processor air duct
111
Replacing the power supply
112
Figure 19: Power supplies
113
Replacing a hard drive
114
Figure 20: Front panel
115
116 CallPilot
116
118 CallPilot
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Replacing the dual NIC card
120
To replace a dual NIC card
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122 CallPilot
122
124 CallPilot
124
Figure 27: Low-riser PCI card
125
ATTENTION
126
128 CallPilot
128
Replacing the DVD combo drive
129
130 CallPilot
130
Replacing memory DIMMs
132
134 CallPilot
134
136 CallPilot
136
RAID operations
137
Outlining RAID functions
138
Verifying the RAID firmware
139
RAID operations Standard 1.10
140
140 CallPilot
140
June 2007 RAID operations
141
142 CallPilot
142
➝ Adapter, and then
143
144 CallPilot
144
5 Click OK
146
RAID splitting
147
PEP installation
149
150 CallPilot
150
Replacing the RAID card
151
To replace the RAID card
152
154 CallPilot
154
Figure 38: Low-riser PCI card
156
158 CallPilot
158
RAID system” on page 142
159
160 CallPilot
160
Replacing or adding voice
161
M1/CS1000 switch connectivity
162
DSP numbering and location
164
Replacing an MPB96 board
165
To replace an MPB96 board
166
168 CallPilot
168
170 CallPilot
170
172 CallPilot
172
174 CallPilot
174
Upgrading to high capacity
175
176 CallPilot
176
178 CallPilot
178
180 CallPilot
180
182 CallPilot
182
184 CallPilot
184
Chapter 11
185
186 CallPilot
186
When to upgrade the BIOS
187
When to reconfigure the BIOS
187
188 CallPilot
188
BIOS settings
190
MIRRORING
191
Using system event logs
193
To clear system event logs
194
Network card failure
196
Video card failure
196
June 2007 Index
203
Index Standard 1.10
204
204 CallPilot
204
Document Number: 555-7101-512
206
June 2007
206
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