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Chapter 3 Installing and configuring Desktop Messaging 31
CallPilot Desktop Messaging Installation and Maintenance Guide
Configuring Outlook 2002
Outlook 2002 handles mail accounts differently than previous versions of Outlook. This section
describes how to configure the Desktop Messaging options for Outlook 2002.
To set Desktop Messaging options
1 In Outlook, on the Tools menu, click E-mail Accounts.
The E-mail Accounts wizard appears.
2 Choose View or change existing e-mail accounts, and then click Next.
3 In the e-mail account list, choose CallPilot Desktop Messaging, and then click Change.
The Desktop Messaging options dialog box appears.
4 Make changes to Desktop Messaging settings, as required, and then click the OK button.
5 Click Finish to exit the E-mail Accounts wizard.
Using Outlook 2002 as an Internet mail client
In Outlook 2002, Corporate mode and Internet Mail do not exist. Instead, the subscriber can
manage all Exchange server, IMAP and POP server, and Web-based e-mail accounts from the
same interface.
This section describes how to configure Outlook 2002 as an Internet mail client that works with
Desktop Messaging for Internet Mail clients.
If the subscriber uses Desktop Messaging with an Exchange Server, you should install Desktop
Messaging for Outlook on their computer. The Desktop Messaging installation program
automatically configures Outlook with the required settings.
To define the CallPilot mailbox settings
1 In Outlook, on the Tools menu click E-mail Accounts.
The E-mail Accounts wizard appears.
2 Select Add-a new e-mail account, and then click Next.
The E-mail Servers page appears.
3 Select IMAP, and then click Next.
The Internet E-mail Settings (IMAP) page appears.
4 Specify the settings for the subscriber’s CallPilot mailbox.
• User Information—Type the subscriber’s name and CallPilot address in the boxes.
Enter the address in the form:
<SMTP/VPIM prefix><mailbox number>@<local CallPilot server>
• Logon Information—Type the subscriber’s CallPilot mailbox number and password in
the boxes.
- CallPilot 100/150 1
- Desktop Messaging 1
- Installation and Maintenance 1
- Maintenance Guide 2
- Contents 3
- Contents 4
- Chapter 4 4
- Chapter 1 7
- Software requirements 8
- Related documents 8
- Where to get help 9
- N0008714 02 10
- Chapter 2 11
- Chapter 3 15
- Installing Desktop Messaging 17
- 20 Click the Next button 24
- Configuring Outlook 2002 31
- To configure text formatting 32
- Configuring Novell GroupWise 33
- Configuring Lotus Notes 35
- Internet Mail mode 40
- Configuring Eudora Pro 46
- Troubleshooting 49
- CallPilot components 51
- 5 Click OK 51
- 7 Click OK 51
- Invalid credentials 52
- CallPilot Logon Failure 52
- Sending messages 53
- Non-delivery notification 58
- Messages no longer on server 60
- To access online Help 62
- Using CPTrace 64
- CP Trace settings 65
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