Nortel Networks BCM50 Instrukcja Użytkownika

BCM50 2.0Business Communications ManagerDocument Status: StandardDocument Number: NN40020-600Document Version: 01.01Date: September 2006BCM50 Administ

10 ContentsNN40020-600NN40020-600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

100 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Contact Center Contact Center Only access to the Contact Centr

Chapter 4 BCM50 Security Policies and Accounts and Privileges 101BCM50 Administration GuideDefault access privileges excluding set-based privilegesThe

102 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600• Web - User ApplicationsSecurity access privileges• EM - CONFI

Chapter 4 BCM50 Security Policies and Accounts and Privileges 103BCM50 Administration GuideBCMMonitor Appl access privileges• EM - CONFIG - Administra

104 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600• Web Application Download - Web Download - Desktop Assistant•

Chapter 4 BCM50 Security Policies and Accounts and Privileges 105BCM50 Administration GuideRemote Access access privileges• EM - CONFIG - Administrato

106 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600• EM - ADMIN - Telephone Metrics - all• EM - ADMIN - Utilities

Chapter 4 BCM50 Security Policies and Accounts and Privileges 107BCM50 Administration GuideAlarm Viewer access privileges• EM - CONFIG - Administrator

108 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600ISDN dial out access privileges• EM - CONFIG - Administrator Ac

Chapter 4 BCM50 Security Policies and Accounts and Privileges 109BCM50 Administration GuideTelset access securityYou can use the Telset administration

Contents 11BCM50 Administration GuideTrunk Module Metrics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

110 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Telset group access privilegesThere are four set-based group ac

Chapter 4 BCM50 Security Policies and Accounts and Privileges 111BCM50 Administration Guide• Primarily, you can block unauthorized access by ensuring

112 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Figure 21 Accounts and Privileges: Current Account panelTable

Chapter 4 BCM50 Security Policies and Accounts and Privileges 113BCM50 Administration GuideAccount Management read-only Displays the method used to au

114 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600View by AccountsThe View by Accounts context panel contains the

Chapter 4 BCM50 Security Policies and Accounts and Privileges 115BCM50 Administration GuideTable 25 describes each field on the View by Accounts panel

116 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600View by Accounts: GeneralThe General panel provides user accoun

Chapter 4 BCM50 Security Policies and Accounts and Privileges 117BCM50 Administration GuideView by Accounts: HistoryThe History panel provides user ac

118 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600View by GroupsThe View by Groups panel allows you to add or del

Chapter 4 BCM50 Security Policies and Accounts and Privileges 119BCM50 Administration GuideLast modifiedModified byread-only Specifies the last date t

12 ContentsNN40020-600NN40020-600BCM50 backup file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

120 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600View by Groups: MembersFor a selected group in the Groups table

Chapter 4 BCM50 Security Policies and Accounts and Privileges 121BCM50 Administration Guide• DHCP server•Router• Voice messaging• LAN CTE Security on

122 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Security auditsA security log file is created at system startup

Chapter 4 BCM50 Security Policies and Accounts and Privileges 123BCM50 Administration Guide• Do you require the added security of a private SSL certif

124 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Security certificateThe BCM50 is delivered with a generic SSL s

125BCM50 Administration GuideChapter 5Using the BCM50 Hardware InventoryThis chapter describes how to use the BCM50 Hardware Inventory. The Hardware I

126 Chapter 5 Using the BCM50 Hardware InventoryNN40020-600NN40020-600Viewing and updating information about the BCM50 systemYou can view and update c

Chapter 5 Using the BCM50 Hardware Inventory 127BCM50 Administration Guide4 If you want to add or update the asset ID for the BCM50 main unit, enter a

128 Chapter 5 Using the BCM50 Hardware InventoryNN40020-600NN40020-600To view or update BCM50 system expansion information1 In the BCM Element Manager

Chapter 5 Using the BCM50 Hardware Inventory 129BCM50 Administration GuideTo view or update other information about the BCM50 main unit1 In the BCM50

Contents 13BCM50 Administration GuideAppendix AManagement Information Bases. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343About

130 Chapter 5 Using the BCM50 Hardware InventoryNN40020-600NN40020-600Figure 24 Hardware Inventory Devices tabTo view information about attached dev

Chapter 5 Using the BCM50 Hardware Inventory 131BCM50 Administration GuideTable 37 lists the fields displayed in the Additional Information tab. Items

132 Chapter 5 Using the BCM50 Hardware InventoryNN40020-600NN40020-600Figure 25 Hardware Inventory Additional Information tabTo view additional info

133BCM50 Administration GuideChapter 6Managing BCM50 with SNMPSNMP (Simple Network Management Protocol) is a set of protocols for managing complex net

134 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-600BCM50 supports read-only SNMP requests, even for SNMP variables that display as read-write

Chapter 6 Managing BCM50 with SNMP 135BCM50 Administration Guide• Server IP address: The BCM50 LAN IP address. This rule means that all TCP/IP traffic

136 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-600You can create a list of SNMP managers who are permitted to query the BCM50 system by spec

Chapter 6 Managing BCM50 with SNMP 137BCM50 Administration Guide5 Configure SNMP settings.The following combinations of SNMP versions are allowed:— Op

138 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-6005 Configure the manager list attributes.6 Click the OK button.To delete an SNMP manager1 C

Chapter 6 Managing BCM50 with SNMP 139BCM50 Administration GuideYou can define the value of a community string, as well as the type of access. You can

14 ContentsNN40020-600NN40020-600

140 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-600Configuring service access pointsService access points are associated with the enhanced se

Chapter 6 Managing BCM50 with SNMP 141BCM50 Administration GuideTo configure pass phrases for a service access point1 Click the Configuration tab.2 Op

142 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-6003 Click the Service Access Points tab.The Service Access Points panel is displayed.4 In th

Chapter 6 Managing BCM50 with SNMP 143BCM50 Administration Guide3 Click the SNMP Trap Destinations tab.The SNMP Trap Destinations panel is displayed.4

144 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-6003 Click the Modify button.The Modify Trap Destination dialog box opens.4 Configure the Mod

Chapter 6 Managing BCM50 with SNMP 145BCM50 Administration GuideTo configure auto-SNMP dialout1 Click the Configuration tab.2 Open the Resources folde

146 Chapter 6 Managing BCM50 with SNMPNN40020-600NN40020-600

147BCM50 Administration GuideChapter 7Using the BCM Fault Management SystemThis chapter contains information about managing alarms generated by the BC

148 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600About BCM alarmsAlarms are generated by software components that are running

Chapter 7 Using the BCM Fault Management System 149BCM50 Administration GuideAlarms and log filesAll alarms that appear in the BCM Element Manager Ala

15BCM50 Administration GuideChapter 1Getting started with BCM50This section contains information on the following topics:• “About this guide” on page

150 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600Administering alarmsAlarm information can be delivered to you by any of the f

Chapter 7 Using the BCM Fault Management System 151BCM50 Administration GuideTo view an alarmWhen you view an alarm on the alarms panel, you can chang

152 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-6003 On the Alarms panel, click the Clear Alarm Log button.The Alarms table is c

Chapter 7 Using the BCM Fault Management System 153BCM50 Administration GuideEach alarm severity counter has a graph, which represents a data sample o

154 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600Figure 26 shows an example of an alarm on the alarm set. Figure 26 Alarm se

Chapter 7 Using the BCM Fault Management System 155BCM50 Administration GuideUsing the BCM Element Manager, you can reset the Status LEDs on the front

156 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600• the maximum number of alarms to display in the Alarms Panel (from 50 to 400

Chapter 7 Using the BCM Fault Management System 157BCM50 Administration Guide4 The Enable Alarm Set column indicates whether the alarm will display on

158 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-6006 35 critical Core TelephonyCore Telephony - Media Bay Module firmware downlo

Chapter 7 Using the BCM Fault Management System 159BCM50 Administration Guide12 42 critical Core TelephonyCore Telephony - "Loss of Frame" l

16 Chapter 1 Getting started with BCM50NN40020-600NN40020-600The tasks described in this guide assume that you are using the Element Manager with full

160 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-60017 47 critical Core TelephonyCore Telephony - "Remote Alarm Indication&q

Chapter 7 Using the BCM Fault Management System 161BCM50 Administration Guide25 63 critical Core TelephonyCore Telephony - No DTMF receivers available

162 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-60033 79 critical Core TelephonyCore Telephony - ASM firmware download error.Pow

Chapter 7 Using the BCM Fault Management System 163BCM50 Administration Guide41 270 minor Core TelephonyCore Telephony - Set initialization error from

164 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-60046 326 minor Core TelephonyCore Telephony - "Slip Underflow" short

Chapter 7 Using the BCM Fault Management System 165BCM50 Administration Guide50 330 minor Core TelephonyCore Telephony - "Loss of Frame" sho

166 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-60054 334 minor Core TelephonyCore Telephony - "Alarm Indication" shor

Chapter 7 Using the BCM Fault Management System 167BCM50 Administration Guide61 639 minor Core TelephonyCore Telephony - CAP/KIM error while retrievin

168 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-60076 2300 critical Software UpdatesSoftware Update - Software update failed to

Chapter 7 Using the BCM Fault Management System 169BCM50 Administration Guide88 6010 critical Date and TimeDate and Time - Real time clock on system n

Chapter 1 Getting started with BCM50 17BCM50 Administration GuideAudienceThe BCM50 Administration Guide is directed to network administrators responsi

170 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600104 8018 information Modem Call ControlModem Call Control - MCC Incoming Call

Chapter 7 Using the BCM Fault Management System 171BCM50 Administration Guide119 8040 Warning Modem Call ControlModem Call Control - MCC Failed to O

172 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600128 10007 critical Service ManagerService Manager - Call Detail Recording Ser

Chapter 7 Using the BCM Fault Management System 173BCM50 Administration Guide134 10012 critical Service ManagerService Manager - Line Monitor Service

174 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600139 10017 critical Service ManagerService Manager - Keycode Service (cfsserve

Chapter 7 Using the BCM Fault Management System 175BCM50 Administration Guide145 10024 critical Service ManagerService Manager - IP Terminal Service (

176 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600157 10102 critical Service ManagerService Manager - CallPilot has stopped une

Chapter 7 Using the BCM Fault Management System 177BCM50 Administration Guide165 10109 critical Service ManagerService Manager - Modem Call Control (m

178 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600171 10115 critical Service ManagerService Manager - Media Gateway Server (mgs

Chapter 7 Using the BCM Fault Management System 179BCM50 Administration Guide176 10120 critical Service ManagerService Manager - Web Server (httpd) ha

18 Chapter 1 Getting started with BCM50NN40020-600NN40020-600MOS Mean Opinion ScoreMPS Media Path ServerNAT Network Address TranslationNCM Network Con

180 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600185 10129 critical Service ManagerService Manager - Doorphone service (BCM_Do

Chapter 7 Using the BCM Fault Management System 181BCM50 Administration Guide193 10203 Warning Service ManagerService Manager - IP Terminal Service

182 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600198 10208 Warning Service ManagerService Manager - Voice Application Interf

Chapter 7 Using the BCM Fault Management System 183BCM50 Administration Guide203 10212 Warning Service ManagerService Manager - Line Monitor Service

184 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600207 10216 Warning Service ManagerService Manager - Persistent Data Reposito

Chapter 7 Using the BCM Fault Management System 185BCM50 Administration Guide211 10220 Warning Service ManagerService Manager - Web Server (httpd) h

186 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600215 10225 Warning Service ManagerService Manager - IP Terminal Firmware upl

Chapter 7 Using the BCM Fault Management System 187BCM50 Administration Guide225 10301 Information Service ManagerService Manager - Core Telephony has

188 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600237 10313 Information Service ManagerService Manager - Media Services Manager

Chapter 7 Using the BCM Fault Management System 189BCM50 Administration Guide249 10325 Information Service ManagerService Manager - IP Terminal Firmwa

Chapter 1 Getting started with BCM50 19BCM50 Administration GuideSymbols and conventions used in this guideThese symbols are used to highlight critica

190 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600268 11004 Information Platform Status MonitorPlatform Status Monitor - Memory

Chapter 7 Using the BCM Fault Management System 191BCM50 Administration Guide282 11203 minor Platform Status MonitorPlatform Status Monitor - CPU load

192 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600293 11400 minor Platform Status MonitorPlatform Status Monitor - Power %#% Fa

Chapter 7 Using the BCM Fault Management System 193BCM50 Administration Guide307 12008 warning Backup and RestoreBackup and Restore - Backup file is n

194 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600321 12022 major Backup and RestoreBackup and Restore - File is not recognizab

Chapter 7 Using the BCM Fault Management System 195BCM50 Administration Guide335 12036 warning Backup and RestoreBackup and Restore - Backup file is n

196 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600367 13007 warning UPS UPS - Reached remaining time percentage limit on batter

Chapter 7 Using the BCM Fault Management System 197BCM50 Administration Guide387 17005 Information System Set Based AdminSystem Set Based Admin - User

198 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600401 17120 warning System Set Based AdminSystem Set Based Admin - Key code act

Chapter 7 Using the BCM Fault Management System 199BCM50 Administration Guide412 30100 major System AuthenticationSystem Authentication - User Locked

Copyright © 2006 Nortel Networks, All Rights ReservedAll rights reserved.The information in this document is subject to change without notice. The sta

20 Chapter 1 Getting started with BCM50NN40020-600NN40020-600These conventions and symbols are used to represent the Business Series Terminal display

200 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600430 31006 critical Keycodes Keycodes - invalid license file.Restore licensing

Chapter 7 Using the BCM Fault Management System 201BCM50 Administration Guide448 40003 critical Media Services ManagerMSM - Unable to communicate with

202 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600466 43008 information Voice CTI Voice CTI - More than 20 percent voice file s

Chapter 7 Using the BCM Fault Management System 203BCM50 Administration Guide501 50006 critical Unistim Terminal Proxy ServerUTPS failed to establish

204 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600510 50015 critical Unistim Terminal Proxy ServerThe UTPS couldn't find t

Chapter 7 Using the BCM Fault Management System 205BCM50 Administration Guide523 50108 major Unistim Terminal Proxy ServerError << errorCode <

206 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600536 50121 major Unistim Terminal Proxy ServerAttempt to Hot Desk << dnT

Chapter 7 Using the BCM Fault Management System 207BCM50 Administration Guide547 50198 major Unistim Terminal Proxy ServerApplication::Run caught exce

208 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600558 50502 warning Unistim Terminal Proxy ServerPacket Loss Violation Warning:

Chapter 7 Using the BCM Fault Management System 209BCM50 Administration Guide563 50507 information Unistim Terminal Proxy ServerRound Trip Delay Viola

Chapter 1 Getting started with BCM50 21BCM50 Administration GuideCallPilot Telephone Administration Guide (NN40090-500)CallPilot Contact Center Teleph

210 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600568 51010 warning VoIP GatewayVoIP Gateway configuration parameters not found

Chapter 7 Using the BCM Fault Management System 211BCM50 Administration Guide585 52003 critical Media Path ServerMPS unable to open FUMP channels. MPS

212 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600604 53010 critical Media Gateway ServerMGS MediaTransport: Transport mismatch

Chapter 7 Using the BCM Fault Management System 213BCM50 Administration Guide619 57008 warning Survivable Remote GatewaySurvivable Remote Gateway - DN

214 Chapter 7 Using the BCM Fault Management SystemNN40020-600NN40020-600

215BCM50 Administration GuideChapter 8Using the BCM50 Service Management SystemYou can use the Element Manager to view and administer the services tha

216 Chapter 8 Using the BCM50 Service Management SystemNN40020-600NN40020-600BCM_Doorphone Doorphone ServiceBCM_HostProviderAgent Cimom ProviderBCM_IP

Chapter 8 Using the BCM50 Service Management System 217BCM50 Administration GuideTo view details about services1 Start the BCM50 Element Manager.2 In

218 Chapter 8 Using the BCM50 Service Management SystemNN40020-600NN40020-600Starting, stopping, and restarting servicesYou can stop any of the servic

219BCM50 Administration GuideChapter 9Monitoring BCM50 Status and MetricsYou can use the Element Manager to view detailed information about the perfor

22 Chapter 1 Getting started with BCM50NN40020-600NN40020-600Getting Help through a Nortel distributor or reseller If you purchased a service contract

220 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600To configure monitoring mode1 On the Navigation tree, click the Administration

Chapter 9 Monitoring BCM50 Status and Metrics 221BCM50 Administration GuideFigure 27 QoS Monitoring modeTo configure logging attributes1 On the Navi

222 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600Figure 28 QoS Logging attributesTo view the QoS monitoring informationThe Mea

Chapter 9 Monitoring BCM50 Status and Metrics 223BCM50 Administration GuideTo refresh the QoS monitor dataTo update the MOS table with the most curren

224 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600The UPS Status panel confirms that a UPS is connected including model and seria

Chapter 9 Monitoring BCM50 Status and Metrics 225BCM50 Administration GuideFigure 30 UPS Status pageNTP MetricsUsing Network Time Protocol (NTP), yo

226 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600To access the NTP Metrics1 Open the Element Manager, click the Administration t

Chapter 9 Monitoring BCM50 Status and Metrics 227BCM50 Administration GuideTelephony MetricsThe following sections provide a general overview of the E

228 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600Figure 32 Viewing Trunk Module metrics3 Click Start Loopback Test button to s

Chapter 9 Monitoring BCM50 Status and Metrics 229BCM50 Administration GuideViewing Performance History informationThe Performance History tab displays

23BCM50 Administration GuideChapter 2 Overview of BCM50 AdministrationThe BCM50 Administration Guide describes the tools available with which to admin

230 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600To provision a PRI B-channel1 Choose Administration, Telephony Metrics, Trunk M

Chapter 9 Monitoring BCM50 Status and Metrics 231BCM50 Administration Guide• the number of bipolar violations that occurred in the last minute• any de

232 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-6004 The Current interval displays the duration of the current 15-minute interval

Chapter 9 Monitoring BCM50 Status and Metrics 233BCM50 Administration GuideTo check short-term alarms1 Choose Administration, Telephony Metrics, Trunk

234 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600To access the CbC limit metrics1 To access the CbC metrics, in the Element Mana

Chapter 9 Monitoring BCM50 Status and Metrics 235BCM50 Administration GuideFigure 34 Denied calls detailsTable 58 describes each field on the two Cb

236 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600This section provides the procedure for “To access the Hunt Group metrics”.To a

Chapter 9 Monitoring BCM50 Status and Metrics 237BCM50 Administration GuidePSTN Fallback MetricsWhen trunks are out of service, traffic can be switche

238 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600Figure 36 Fallback Metrics panelTable 60 describes each field on the panel.Pr

Chapter 9 Monitoring BCM50 Status and Metrics 239BCM50 Administration GuideYou can use PVQM to configure and report threshold violations for the follo

24 Chapter 2 Overview of BCM50 AdministrationNN40020-600NN40020-600—CTM4/CTM8—DTM— GAT M4/ GATM 8— 4x16 —ASM8— ASM8+, GASM—DSM16+/DSM32+— DDIMMain uni

240 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600Figure 37 PVQM panel2 Configure the threshold value for each PVQM metric. The

Chapter 9 Monitoring BCM50 Status and Metrics 241BCM50 Administration GuideTable 64 describes the settings.3 Configure the polling interval.PVQM alarm

242 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600For a list of the alarms generated by PVQM threshold violations, refer to About

Chapter 9 Monitoring BCM50 Status and Metrics 243BCM50 Administration GuideFigure 38 PVQM Metrics panelTable 64 describes each field on the panel.Ta

244 Chapter 9 Monitoring BCM50 Status and MetricsNN40020-600NN40020-600ActionsReset Metrics Click this button to clear out the metrics table. The Last

245BCM50 Administration GuideChapter 10BCM50 UtilitiesThis chapter contains information about the utilities that are part of the Element Manager. Thes

246 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600The following operating systems support BCM Monitor:• Windows 2000•Windows XP• CitrixInstalling BC

Chapter 10 BCM50 Utilities 247BCM50 Administration GuideTo start BCM Monitor without the Element Manager1 Double-click the BCM Monitor shortcut on you

248 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600.Disconnecting BCM Monitor from a BCM50On the File menu of the BCM Monitor, select Disconnect from

Chapter 10 BCM50 Utilities 249BCM50 Administration GuideStatic snapshotsYou can capture an instantaneous snapshot of system information in a text file

Chapter 2 Overview of BCM50 Administration 25BCM50 Administration GuideAll of the BCM50 main units provide call processing and data networking functio

250 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-6007 Select the BCM Monitor tabs that you want to include in static snapshots in the Tabs Saved in Sn

Chapter 10 BCM50 Utilities 251BCM50 Administration GuideYou can:• specify which information you want to dynamically log• enable or disable automated d

252 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-6007 Select the BCM Monitor tabs that you want to include in dynamic snapshots in the Tabs Saved in S

Chapter 10 BCM50 Utilities 253BCM50 Administration GuideOn the File menu, select Dynamic Snapshot, Start.BCM Monitor starts taking snapshots and saves

254 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600• Eth0 — indicates a LAN internal to the BCM50 system. • Eth1 — indicates a customer LAN. This is

Chapter 10 BCM50 Utilities 255BCM50 Administration GuideVoice Ports tabThe Voice Ports tab displays real-time information about configured voice ports

256 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600RTP Sessions tabThe RTP Sessions tab shows details about RTP (Real Time Protocol over UDP) session

Chapter 10 BCM50 Utilities 257BCM50 Administration GuideThe IP Endpoint tokens contain information about each IP endpoint (type, DN, IP address, RTP p

258 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600Enabling UIP message monitoring1 Click the UIP tab.2 To enable or disable monitoring of MCDN over

Chapter 10 BCM50 Utilities 259BCM50 Administration GuideTo log UIP data1 Click the UIP tab.2 Select the Log UIP Data check box. You can log UIP data t

26 Chapter 2 Overview of BCM50 AdministrationNN40020-600NN40020-600• review logs of operational information• retrieve and view logs containing diagnos

260 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600• additional data extracted from information elementsTo expand a UIP message1 Click the UIP tab.Th

Chapter 10 BCM50 Utilities 261BCM50 Administration Guide• duration — displays the duration of the call• direction — “Outgoing” indicates that the call

262 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600Usage Indicators tabThe Usage Indicators tab displays real time information about the BCM50 system

Chapter 10 BCM50 Utilities 263BCM50 Administration GuideUsing statistical valuesBCM Monitor stores the minimum and maximum values for many of the stat

264 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600The three values remain on the Status bar until you select another value. These values also contin

Chapter 10 BCM50 Utilities 265BCM50 Administration GuidePingPing (Packet InterNet Groper) is a utility that you can use to verify that a route exists

266 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600Trace RouteYou can use Trace Route to measure round-trip times to all hops along a route. This hel

Chapter 10 BCM50 Utilities 267BCM50 Administration GuideTo view Ethernet activity1 Click the Administration tab.2 Open the Utilities folder, and then

268 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600Rebooting the BCM50 systemTo reboot the BCM50 1 Click the Administration tab.2 Open the Utilities

Chapter 10 BCM50 Utilities 269BCM50 Administration GuidePerforming a cold reset of BCM50 telephony servicesTo perform a cold reset of BCM50 telephony

Chapter 2 Overview of BCM50 Administration 27BCM50 Administration GuideFigure 1 BCM50 network management model“BCM50 enterprise network model” on pa

270 Chapter 10 BCM50 UtilitiesNN40020-600NN40020-600Figure 39 Telephony diagnostic settings3 From the Release Reason drop-down menu, select the leve

Chapter 11 Backing Up and Restoring BCM50 Data 271BCM50 Administration GuideChapter 11Backing Up and Restoring BCM50 DataThis chapter provides informa

272 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600During the backup procedure, you can exclude a number of optional services fro

Chapter 11 Backing Up and Restoring BCM50 Data 273BCM50 Administration Guide• email text-to-speech• envelope informationThe BCM50 can accommodate a ba

274 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600For USB storage devices, an additional copy of the backup archive is stored in

Chapter 11 Backing Up and Restoring BCM50 Data 275BCM50 Administration GuideFor more information about how to access and use the storage locations, se

276 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6003 Click the Backup button.The Backup window opens.4 In the Optional Components

Chapter 11 Backing Up and Restoring BCM50 Data 277BCM50 Administration GuidePerforming an immediate backup to your personal computerTo perform an imme

278 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600Performing an immediate backup to a network folderTo perform an immediate back

Chapter 11 Backing Up and Restoring BCM50 Data 279BCM50 Administration GuidePerforming an immediate backup to a USB storage deviceTo perform an immedi

28 Chapter 2 Overview of BCM50 AdministrationNN40020-600NN40020-600Figure 2 BCM50 enterprise network modelBCM50 interfacesThe BCM50 network can be d

280 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6004 Configure the FTP Server attributes.5 Click the Backup button.The Backup win

Chapter 11 Backing Up and Restoring BCM50 Data 281BCM50 Administration Guide5 Click the Backup button.The Backup window opens.6 In the Optional Compon

282 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600You can change the order of the information in the table by clicking a column

Chapter 11 Backing Up and Restoring BCM50 Data 283BCM50 Administration GuidePerforming a scheduled backup to the BCM50To perform a scheduled backup to

284 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600Performing a scheduled backup to a network folderTo perform a scheduled backup

Chapter 11 Backing Up and Restoring BCM50 Data 285BCM50 Administration Guide9 Configure the schedule attributes.10 Click the OK button.The scheduled b

286 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6008 Configure the schedule attributes.9 Click the OK button.The scheduled backup

Chapter 11 Backing Up and Restoring BCM50 Data 287BCM50 Administration Guide6 Configure the FTP Server attributes.7 Click the OK button.The Add Schedu

288 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600Performing a scheduled backup to an SFTP serverTo perform a scheduled backup t

Chapter 11 Backing Up and Restoring BCM50 Data 289BCM50 Administration Guide10 Click the OK button.The scheduled backup is displayed in the Scheduled

Chapter 2 Overview of BCM50 Administration 29BCM50 Administration GuideA network administrator can connect to and manage a BCM50 via an IP over LAN in

290 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6007 Click the OK button.The modified backup is displayed in the Scheduled Backup

Chapter 11 Backing Up and Restoring BCM50 Data 291BCM50 Administration GuideYou can restore a backup to a different system; for example, to quickly br

292 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600Effects on the systemA restore operation is a service-affecting operation. A n

Chapter 11 Backing Up and Restoring BCM50 Data 293BCM50 Administration GuideRestoring data from the BCM50 To restore data from the BCM501 In the task

294 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6006 Click the Ye s button to proceed.A progress window opens. When the operatio

Chapter 11 Backing Up and Restoring BCM50 Data 295BCM50 Administration GuideRestoring data from a network folder To restore data from a network folder

296 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6008 Click the Ye s button to proceed.A progress window opens. When the operatio

Chapter 11 Backing Up and Restoring BCM50 Data 297BCM50 Administration Guide9 Click the OK button. Restoring data from an FTP server To restore data f

298 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-6008 Click the Ye s button to proceed.A progress window opens. When the operatio

Chapter 11 Backing Up and Restoring BCM50 Data 299BCM50 Administration Guide7 Click the OK button. A warning window opens and displays information abo

3BCM50 Administration GuideTask ListGetting started with BCM50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Overview o

30 Chapter 2 Overview of BCM50 AdministrationNN40020-600NN40020-600• FTP (file transfer protocol): FTP is a protocol used to transfer files over a TCP

300 Chapter 11 Backing Up and Restoring BCM50 DataNN40020-600NN40020-600

301BCM50 Administration GuideChapter 12Managing BCM50 LogsThis chapter contains information about viewing and managing log archives generated by the B

302 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600Administrators have access to all log categories. Users who need only operational information

Chapter 12 Managing BCM50 Logs 303BCM50 Administration GuideThe Sensitive Logs category includes only three log files for core telephony, LAN CTE, and

304 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600Transferring log files using the BCM50 Element ManagerUsing the BCM50 Element Manager, you can

Chapter 12 Managing BCM50 Logs 305BCM50 Administration GuideTo perform an immediate log transfer to a USB storage device1 Click the Administration tab

306 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-6006 Select the log file categories that you want to include in the log file transfer. All the lo

Chapter 12 Managing BCM50 Logs 307BCM50 Administration Guide8 Click the Ye s button to initiate the transfer.The Progress Update window opens. When t

308 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-6007 Select the log file categories that you want to include in the log file transfer.8 Click the

Chapter 12 Managing BCM50 Logs 309BCM50 Administration Guide10 Click the OK button.The log file is saved as a .tar file in the location you specified.

31BCM50 Administration GuideChapter 3BCM50 Management EnvironmentThis chapter contains information on the different tools available for managing your

310 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600Performing scheduled log transfersYou can schedule a log transfer for a future date or for a s

Chapter 12 Managing BCM50 Logs 311BCM50 Administration Guide8 Select the log file categories that you want to include in the log file transfer.9 Confi

312 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-6003 Click the Scheduled Log Transfer tab.4 In the Scheduled Log Transfer table, select a schedul

Chapter 12 Managing BCM50 Logs 313BCM50 Administration Guide3 Click the Administrators Applications link.4 Click the Retrieve Log Files link.The Get L

314 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600To use the BCM50 Web Page to transfer log files to other destinations1 In your web browser, ty

Chapter 12 Managing BCM50 Logs 315BCM50 Administration Guide• Windows Shared Folder6 If you selected a Send To option, configure the destination attri

316 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-60011 Click the Save button. The file is saved.Extracting log files Once you have transferred log

Chapter 12 Managing BCM50 Logs 317BCM50 Administration Guide7 Click the OK button to acknowledge an individual message, or click OK to All to acknowle

318 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-60010 Select a .systemlog file or a .log file, and click the Open button. The Log Browser opens a

Chapter 12 Managing BCM50 Logs 319BCM50 Administration GuideWhen you select an attribute from the Retrieval Criteria table, the Criteria Definition ar

32 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600The applications available from the BCM50 webpage are supported on Windows XP and Windo

320 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600Retrieval Results areaThe Retrieval Results area displays the list of log information that was

Chapter 12 Managing BCM50 Logs 321BCM50 Administration GuideLog details for the selected log records are displayed in the Log Details area, separated

322 Chapter 12 Managing BCM50 LogsNN40020-600NN40020-600

323BCM50 Administration GuideChapter 13Managing BCM50 Software UpdatesThis chapter contains information about managing BCM50 software updates. During

324 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-600Viewing software updates in progressYou can view the status of software updates th

Chapter 13 Managing BCM50 Software Updates 325BCM50 Administration GuideTable 98 lists the statuses of software updates.You can change the order of co

326 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-600Applying a software update is a two-part process:1 You transfer a software update

Chapter 13 Managing BCM50 Software Updates 327BCM50 Administration GuideApplying an update from your personal computerTo apply an update from your per

328 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-60012 Click the Apply button to apply the update.A warning dialog box opens.13 Click

Chapter 13 Managing BCM50 Software Updates 329BCM50 Administration Guide6 Click the OK button.The Find Software Updates window opens and displays a li

Chapter 3 BCM50 Management Environment 33BCM50 Administration Guide* Provides a description of the application and information about where to find it

330 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-6006 Click the OK button.The Find Software Updates window opens and displays a list o

Chapter 13 Managing BCM50 Software Updates 331BCM50 Administration Guide6 Click the OK button.The Find Software Updates window opens and displays a li

332 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-6005 Configure the HTTP Server attributes.6 Click the OK button.The Find Software Upd

Chapter 13 Managing BCM50 Software Updates 333BCM50 Administration GuideTable 103 lists the statuses of scheduled software updates.Creating a schedule

334 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-6003 Click the Scheduled Updates tab.The Scheduled Software Updates panel opens. 4 Cl

Chapter 13 Managing BCM50 Software Updates 335BCM50 Administration Guide7 Click the OK button. The New Updates Found window opens and displays a list

336 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-600Modifying a scheduled software updateTo modify a scheduled software update1 In the

Chapter 13 Managing BCM50 Software Updates 337BCM50 Administration GuideTo delete a scheduled software update1 In the task panel, click the Administra

338 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-6003 View the updates in the Software Update History table. If software updates have

Chapter 13 Managing BCM50 Software Updates 339BCM50 Administration GuideYou can remove a software update if the update has a checkmark in the Removeab

34 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Managing BCM50 with Telset administrationWhile BCM Element Manager is the primary manag

340 Chapter 13 Managing BCM50 Software UpdatesNN40020-600NN40020-600You can change the order of the information displayed in the table by clicking a c

341BCM50 Administration GuideChapter 14Accounting ManagementThis chapter describes how to manage accounts in a BCM50 system.Overview of accounting man

342 Chapter 14 Accounting ManagementNN40020-600NN40020-600CDR information can be collected for all calls, outgoing calls only, specific long distance

343BCM50 Administration GuideAppendix AManagement Information BasesThis appendix describes the Management Information Bases (MIBs) supported by the BC

344 Appendix A Management Information BasesNN40020-600NN40020-600Table 106 lists the file names and file descriptions of each supported standard MIB.T

Appendix A Management Information Bases 345BCM50 Administration GuideAccessing, compiling, and installing MIB filesYou access MIB files from the BCM50

346 Appendix A Management Information BasesNN40020-600NN40020-60010 In the Save As dialog box, select the file or folder in which you want to save the

Appendix A Management Information Bases 347BCM50 Administration GuideSmall Site Event MIBThe Small Site Events MIB defines events (SNMP traps) that ca

348 Appendix A Management Information BasesNN40020-600NN40020-600

349BCM50 Administration GuideIndexAaccount created, users 117account expiry, users 116account failed login 117account modified, users 117accou

Chapter 3 BCM50 Management Environment 35BCM50 Administration Guide• Desktop Assistant Pro• Desktop Assistant Pro AEFor more information about Deskto

350 IndexNN40020-600NN40020-600EElement Managerlast successful log-in 112minimum password length 77minimum user ID length 77password complexity

Index 351BCM50 Administration GuideMinimum and maximum values, viewing the date and time 264minimum password length 77minimum user ID length 77m

352 IndexNN40020-600NN40020-600Removing an update from Software History 337Software updates, applying 325Software updates, deleting a schedule 3

36 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600• Host MIB RFC 2790• IF-MIB (RFC2863)• SNMP-Framework-MIB (RFC2261)SNMPv1, v2c and v3 a

Chapter 3 BCM50 Management Environment 37BCM50 Administration GuideThe BCM Element Manager has the following system requirements:• Windows: Windows 2

38 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600• Set up the BCM50 as a device in the Network Elements tree. See “Adding a BCM50 to the

Chapter 3 BCM50 Management Environment 39BCM50 Administration GuideIf an older version of Element Manager is already installed on your computer, you

4 Task ListNN40020-600To configure pass phrases for a service access point...141To view details associat

40 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-6005 Enter the Read-Write Community String, if it is present. The Read-Write Community Str

Chapter 3 BCM50 Management Environment 41BCM50 Administration GuideConnecting to a BCM50 elementUse the following steps to connect to your BCM50 once

42 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Disconnecting through the menu bar1 Click Session on the menu bar.2 Select the IP addre

Chapter 3 BCM50 Management Environment 43BCM50 Administration GuideFigure 3 Element Manager Window - no defined ElementsTable 3 lists and describes

44 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Network This menu is not available when a connected device is selected. When the Networ

Chapter 3 BCM50 Management Environment 45BCM50 Administration GuideHelp Provides information to assist in using the Element Manager.• PDF Documents:

46 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Information displayed for unconnected elementsWhen you select a device in the Network E

Chapter 3 BCM50 Management Environment 47BCM50 Administration GuideFigure 4 Information display for unconnected network element Information displa

48 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Figure 5 Element Manager window when connected to a BCM50 Configuration task navigati

Chapter 3 BCM50 Management Environment 49BCM50 Administration GuideResourcesApplication Resources Reserved resources as well as resources in useMedia

Task List 5BCM50 Administration GuideTo start BCM Monitor from the Element Manager...247To connect

50 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Administration task navigation panel detailsThe Administration task navigation panel co

Chapter 3 BCM50 Management Environment 51BCM50 Administration GuideElement Manager panelsThe BCM50 Element Manager Configuration and Administration t

52 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600In some cases, further panels can appear beside the main table. This is the case for re

Chapter 3 BCM50 Management Environment 53BCM50 Administration GuideOther information that only requires one or two fields is arranged on composite pa

54 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Use the following steps to copy data within a table:1 Select the row from table that yo

Chapter 3 BCM50 Management Environment 55BCM50 Administration GuideRearranging table informationThere are two ways of changing table information layo

56 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Rearranging columnsYou can move columns in a table if you want to temporarily display i

Chapter 3 BCM50 Management Environment 57BCM50 Administration GuideFigure 8 Sort dialog box Table 8 Sort dialog box fieldsAttribute Value Descrip

58 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Using your keyboard to move around a tableUse the <Tab> key or the directional ar

Chapter 3 BCM50 Management Environment 59BCM50 Administration GuideFigure 9 shows an example of a programming record saved in HTML format and Figure

6 Task ListNN40020-600To modify a scheduled log transfer ...311To delete a s

60 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Figure 10 Programming record in an Excel spreadsheetTo create this file, you use the

Chapter 3 BCM50 Management Environment 61BCM50 Administration GuideUse the following steps to save the data programming:1 Select the item on the task

62 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Element Manager application loggingThis section describes the logging performed by Elem

Chapter 3 BCM50 Management Environment 63BCM50 Administration GuideFigure 13 Application log panel BCM50 integrated launch of related applicationsB

64 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Figure 14 Launch CallPilot Manager button You can access the BCM Monitor through the

Chapter 3 BCM50 Management Environment 65BCM50 Administration GuideFigure 15 Launch BCM Monitor buttonBCM50 feature licensingYou require a keycode

66 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Figure 16 BCM50 Keycode panel BCM50 Help systemThe following types of help informatio

Chapter 3 BCM50 Management Environment 67BCM50 Administration Guide Figure 17 BCM50 Element Manager menu bar help Table 10 Element Manager help e

68 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Field-level HelpWhen you position the cursor over a field, a pop-up box provides a brie

Chapter 3 BCM50 Management Environment 69BCM50 Administration GuideFigure 19 Context-sensitive HTML pageBCM50 common file input/output processesMan

7BCM50 Administration GuideContentsChapter 1Getting started with BCM50 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Ab

70 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600Table 11 shows the data repositories that can be used for transferring task data to or

Chapter 3 BCM50 Management Environment 71BCM50 Administration GuideThe BCM50Transferring information on the BCM50 is quick and easy, but does not pro

72 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600SFTP serversThe process of using an SFTP server is similar to the process for using an

Chapter 3 BCM50 Management Environment 73BCM50 Administration GuideHTTP/HTTPS serverHTTP and HTTPS servers are available as an option only for softwa

74 Chapter 3 BCM50 Management EnvironmentNN40020-600NN40020-600• Start Port: 443• End Port: 443• Server IP address: The BCM50 LAN IP address• Name: HT

75BCM50 Administration GuideChapter 4BCM50 Security Policies and Accounts and Privileges BCM50 Security Policies and Accounts and Privileges allows yo

76 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Figure 20 Security Policies panelThe following table describes

Chapter 4 BCM50 Security Policies and Accounts and Privileges 77BCM50 Administration GuideChallenge key Specifies an alphanumeric key. This key is par

78 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Password Complexity Level (telset interface)12345Specifies the n

Chapter 4 BCM50 Security Policies and Accounts and Privileges 79BCM50 Administration GuideAccount managementdrop down menu Specifies the method used f

8 ContentsNN40020-600NN40020-600Element Manager data features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52Element M

80 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Configuring system security policiesThis section provides proced

Chapter 4 BCM50 Security Policies and Accounts and Privileges 81BCM50 Administration GuideSession Management Policy tabUse the Session Management Poli

82 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-6005 Under the Password Complexity Level column, enter a number fro

Chapter 4 BCM50 Security Policies and Accounts and Privileges 83BCM50 Administration Guide4 In the Lockout duration box, enter the number of minutes t

84 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600If you use RADIUS for authenticating and authorizing users, and

Chapter 4 BCM50 Security Policies and Accounts and Privileges 85BCM50 Administration Guide3 Click on the Configuration tab in the details area and ent

86 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Table 19 Attributes in an ACCESS-ACCEPT messageBCM requires th

Chapter 4 BCM50 Security Policies and Accounts and Privileges 87BCM50 Administration GuideTable 20 Privilege levelsPrivilege name ValueDescriptionVo

88 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Setting the idle session timeoutYou can use the idle session tim

Chapter 4 BCM50 Security Policies and Accounts and Privileges 89BCM50 Administration GuideTransferring an SSH Key-PairTransferring an SSH Key-Pair all

Contents 9BCM50 Administration GuideDeleting a group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

90 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Job AidThese links provide navigation to the sections of the pan

Chapter 4 BCM50 Security Policies and Accounts and Privileges 91BCM50 Administration Guide3 In the Add Account dialog box, enter a description of the

92 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Adding callback for a dial-up userAs an administrator, you can p

Chapter 4 BCM50 Security Policies and Accounts and Privileges 93BCM50 Administration GuideTo delete a user account1 Select Configuration, Administrato

94 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-6003 Enter a new password that conforms with the system password po

Chapter 4 BCM50 Security Policies and Accounts and Privileges 95BCM50 Administration GuideTo modify group privileges1 Select Configuration, Administra

96 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600Re-enable a locked-out userAs the administrator you can re-enabl

Chapter 4 BCM50 Security Policies and Accounts and Privileges 97BCM50 Administration GuideEnabling and disabling exclusive accessAs the administrator,

98 Chapter 4 BCM50 Security Policies and Accounts and PrivilegesNN40020-600NN40020-600After you create an account, you can assign groups to that accou

Chapter 4 BCM50 Security Policies and Accounts and Privileges 99BCM50 Administration GuideDefault passwordsThe following table lists the available def